How LastingPC handles your information

Last updated: 19 October 2026

LastingPC respects your privacy and is committed to protecting your personal information when you visit our website, purchase products, create an account or contact us.

This Privacy Policy explains what information we collect, how we use it, when we share it and the choices available to you.

1. Who we are

LastingPC sells laptops, computer accessories and related technology products. We may also receive enquiries about laptop repairs, website development and other technology services.

For privacy enquiries, contact us at [email protected].

2. Information we collect

Information you provide

Full name.
Email address.
Phone number.
Billing and delivery addresses.
Account login details.
Order details and purchase history.
Information submitted through contact forms, enquiry forms or customer-support messages.
Information you provide when requesting repair services, website development or other services.

Please do not submit payment-card details, passwords or other sensitive information through ordinary enquiry forms or chat messages.

Order and payment information

When you place an order, we process information needed to confirm, fulfil, deliver and support your purchase.

This may include the products ordered, order value, payment status, transaction references, billing information, delivery instructions and refund records.

Payments made through Paystack or another supported payment provider are subject to that provider’s applicable privacy and security practices. We do not intend to store your full payment-card number or card security code on our website.

For bank transfers, we may process the information necessary to identify and verify your payment.

Technical information

When you access our website, our hosting provider or website software may automatically process certain technical information, such as your IP address, browser type, device information, access times and server logs, where available.

This information may be used to maintain website functionality, diagnose errors, prevent fraud and protect the website against unauthorised access.

3. How we use your information

Process and fulfil orders.
Verify payments and prevent fraudulent transactions.
Arrange delivery or collection.
Create and manage customer accounts.
Respond to enquiries and customer-support requests.
Handle returns, refunds, warranty claims and complaints.
Provide information about requested repair or website-development services.
Maintain website security and troubleshoot technical problems.
Keep appropriate business, accounting, tax and transaction records.
Meet legal obligations and protect our legitimate business interests.

We process personal information only where there is an appropriate lawful basis, such as performing a contract, complying with a legal obligation, pursuing legitimate interests where permitted or obtaining consent where required.

We will not use your information for unrelated purposes in a manner inconsistent with applicable law.

4. WooCommerce, accounts and cookies

Our website uses WordPress and WooCommerce to provide online-shopping functionality.

If you create an account, your information may be stored to support account access, order history, checkout and customer service.

When you add products to your cart, proceed to checkout, log in or use other website features, essential cookies or similar technologies may be used to maintain your session, remember your cart, support authentication and protect website functionality.

Some cookies may be stored by payment providers or other services integrated into the website.

Essential cookies are necessary for certain website functions. If optional cookies or similar tracking technologies are introduced, we will provide appropriate information and choices where required by law.

We do not claim to use Google Analytics or other analytics services unless they are actually configured on our website.

5. WhatsApp and third-party services

We may communicate with customers through WhatsApp, telephone, email or other available customer-service channels.

If you contact us through WhatsApp, the information you send may be processed by WhatsApp and its relevant service providers under their own terms and privacy policies.

Please avoid sending passwords, full payment-card details or unnecessary sensitive personal information through chat.

We may share relevant information with third parties when necessary to operate our business, including:

Payment processors, such as Paystack, to process or verify transactions.
Delivery companies and dispatch riders to deliver orders.
Website hosting, security, maintenance and technical service providers.
Communication providers used to respond to enquiries.
Professional advisers, regulators, law-enforcement authorities or other parties where disclosure is legally required or otherwise permitted.

We share only information reasonably necessary for the relevant purpose, subject to applicable law and appropriate safeguards.

Third-party services may process information in Nigeria or other countries, depending on their operations. Where required, applicable safeguards will be used for international transfers of personal data.

6. How we store and protect information

We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

These measures may include access controls, secure connections, software updates, restricted administrative access and appropriate security measures provided by our hosting and service providers.

No website, electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we will take reasonable steps to protect information and respond appropriately to security incidents.

Customers are responsible for protecting their account credentials and notifying us if they suspect unauthorised access to their accounts.

7. Data retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer service, warranty administration, dispute resolution, fraud prevention and legal or accounting obligations.

Order records, invoices, payment references and related business records may need to be retained for applicable statutory periods.

Enquiry information may be retained for as long as necessary to respond to the enquiry, provide a requested service, maintain relevant records or resolve a dispute.

When personal information is no longer required and there is no lawful reason to retain it, we will take reasonable steps to delete it, anonymise it or securely dispose of it.

8. Your privacy rights

Subject to applicable law, you may have the right to:

Request information about how your personal data is processed.
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally applicable.
Request restriction of certain processing activities.
Object to certain processing, including processing based on legitimate interests.
Withdraw consent where processing relies on consent.
Request a portable copy of certain information where applicable.
Exercise rights relating to qualifying automated decisions.
Lodge a complaint with the Nigeria Data Protection Commission.

These rights are subject to applicable legal conditions and exceptions. For example, we may need to retain certain transaction records to comply with legal obligations even after receiving a deletion request.

To exercise a privacy right, email [email protected] with the subject line Privacy Request. Please describe your request and provide enough information for us to identify the relevant records. We may request reasonable verification of your identity to protect your information.

We will handle requests in accordance with applicable legal requirements.

9. Children’s privacy

Our website is intended for customers purchasing technology products and services. We do not knowingly collect children’s personal information unnecessarily. Where information relating to a child is provided, we will handle it in accordance with applicable law.

10. External websites

Our website may contain links to third-party websites, payment services, courier services or messaging platforms.

We do not control the privacy practices of external websites. Please review their privacy notices before submitting personal information to them.

11. Changes to this policy

We may update this Privacy Policy when our website, services, data practices or legal obligations change.

The latest version will be published on this page with its updated date. Material changes will be communicated where required by applicable law.

12. Contact us

For questions about this Privacy Policy, personal information or privacy requests, contact:

LastingPC
Email: [email protected]
Website: lastingpc.com

We aim to handle privacy enquiries responsibly and in accordance with applicable Nigerian data-protection law.